WhatsApp

Test with the shared preview

You do not need your own Meta account:

vatio whatsapp numbers add +56912345678
vatio whatsapp numbers verify +56912345678 123456

Replace the number with your phone and 123456 with the code you receive. Then message the shared number from that phone. It always reaches preview, including when you have named previews or a live deployment.

You can register up to five test phones per workspace. Codes last 10 minutes; resends have a 60-second cooldown. Manage registrations with vatio whatsapp numbers list, resend PHONE, and remove PHONE. A verified phone can route to only one workspace at a time; adding one already verified on another workspace you own moves it to this workspace.

Connect your business number

For live traffic:

vatio whatsapp connect

Complete Meta's signup in the browser. Then inspect the connection and activate replies after publishing your agent:

vatio whatsapp check
vatio whatsapp activate

A newly connected number is paused. Status reports credentials, webhook reception, and activation separately. vatio whatsapp deactivate pauses replies; disconnect removes the connection. Reconnecting the same number renews its credentials. Disconnect first to change numbers.

The connection flow supports keeping your WhatsApp Business phone app. A reply sent from that app starts human takeover on the conversation; release the chat in the inbox when the agent should resume.

Identifying a WhatsApp visitor means minting a token from your own backend — see Channels with no session.